Terms of Service - Recruiters

Last updated: 27 September 2026

1. Purpose

These Terms of Use (“Terms”) govern access to and use of the Clarentia platform by recruiters and companies (the “Client”). By accessing or using the platform, the Client agrees to be bound by these Terms without reservation.

2. Description of the Service

Clarentia is a SaaS platform that enables companies to:

  • publish and manage job offers
  • collect and manage applications
  • source candidates
  • assess candidate-job fit
  • automate certain recruitment steps
  • conduct interviews via conversational agents
  • collaborate within recruitment teams

Clarentia operates as a technology platform provider.

3. Access to the Service and Accounts

3.1 Company Account

Access to the platform is restricted to authorized users of the Client. Each user is assigned an individual account. The Client’s administrator is responsible for:

  • managing user access
  • assigning roles and permissions
  • ensuring account security

3.2 Licenses

Access to the platform is provided through:

  • user licenses
  • usage credits (including for AI-powered features)

The number of licenses and credits depends on the subscribed plan.

4. Financial Terms

The service may be:

  • free of charge (freemium plan)
  • subject to a monthly or annual subscription

Paid plans include:

  • a defined number of user licenses
  • a monthly allocation of AI credits

Pricing and billing terms are defined in the applicable commercial agreement or pricing documentation.

5. Use of the Platform

The Client agrees to use the platform in accordance with its intended purpose. The Client shall not:

  • use the platform for purposes unrelated to recruitment
  • misuse or exploit candidate data
  • interfere with the proper functioning of the service

6. Use of Artificial Intelligence Features

6.1 Nature of AI Features

The platform includes AI-driven functionalities such as:

  • candidate-job matching
  • candidate scoring
  • workflow automation
  • conversational interview agents

6.2 Client Responsibility

The Client acknowledges that:

  • it defines the criteria used for evaluation and selection
  • it can enable or disable automation features
  • it retains full control over the recruitment process

The Client is solely responsible for:

  • how it uses the results provided by the platform
  • all decisions made based on such results

6.3 Limitations of Automated Systems

The Client acknowledges that:

  • outputs generated by automated systems are indicative only
  • such outputs may contain errors or inaccuracies
  • they should not be used as the sole basis for decision-making

The Client agrees to maintain human oversight in recruitment decisions.

7. Client Responsibilities

The Client is solely responsible for:

  • the legality of job postings
  • compliance with applicable employment laws
  • the selection criteria applied
  • recruitment decisions
  • communications with candidates

8. Personal Data

8.1 Roles of the Parties

In relation to candidate data:

  • the Client acts as data controller
  • Clarentia acts as data processor

8.2 Client Obligations

The Client agrees to:

  • comply with applicable data protection laws
  • inform candidates of data processing activities
  • use personal data solely for recruitment purposes
  • retain data only for appropriate durations
  • avoid misuse or unauthorized processing

The Client shall not:

  • perform bulk extraction or unauthorized reuse of data
  • use data outside the recruitment context

8.3 Data Processing Agreement

The processing of personal data is governed by the Data Processing Agreement (DPA), which forms an integral part of these Terms.

9. Data Ownership

The Client retains responsibility for candidate data it processes. Clarentia does not claim ownership of such data. Clarentia may use anonymized data for:

  • service improvement
  • statistical analysis

10. Clarentia Liability

Clarentia acts as a provider of a technical platform. Accordingly, Clarentia shall not be held liable for:

  • recruitment decisions made by the Client
  • the content of job postings
  • the use of platform-generated results
  • interactions between recruiters and candidates

Clarentia does not guarantee:

  • uninterrupted service availability
  • error-free AI outputs
  • recruitment outcomes

Clarentia’s liability is limited to the extent permitted by applicable law.

11. Suspension and Termination

11.1 Suspension

Clarentia may suspend access to the platform in case of:

  • breach of these Terms
  • fraudulent or abusive use
  • violation of legal obligations

11.2 Termination

The agreement may be terminated:

  • by the Client
  • by Clarentia in case of breach

Upon termination:

  • access to the platform is revoked
  • data is handled in accordance with the DPA

12. Service Evolution

Clarentia reserves the right to:

  • modify the platform
  • add or remove features
  • evolve the services

13. Changes to the Terms

Clarentia may modify these Terms at any time. Clients will be informed of any material changes.

14. Governing Law and Jurisdiction

These Terms are governed by French law. Any dispute shall fall under the exclusive jurisdiction of the courts of Paris.